Professional service for your refrigeration systems

    With the delivery of a refrigeration system, we do not consider the service related to our product to be complete. Comprehensive services ensure that your systems are ready for production.

    Should you still have a problem, just give us a call. We will help you quickly and unbureaucratically.

    Business hours:

    Mon-Fri: 8:00 a.m. – 17:00 p.m.
    Phone: +49(0)2065-82948-0
    Fax: +49(0)2065-82948-11
    E-mail: service@bergcold.com

    Telephone number for urgent service cases: +49 (0) 176-70760936

    Our Germany-wide service partner network consists of around 80 authorized refrigeration companies.

    Request a quote or more information

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    Can’t find the right product?
    Or do you have any questions?

    We’re here to help! Our team of refrigeration and air conditioning experts will be happy to help you choose your products! Just give us a call or send us an email.

    We are here to help!

    +49(0)2065-82948-0
    Monday to Friday from 8 a.m. to 5 p.m
    info@bergcold.com
    Monday to Friday from 8 a.m. to 5 p.m
    +49(0)176-70760936
    24h/day (no calls)

    We are here to help!

    +49(0)2065-82948-0
    Monday to Friday from 8 a.m. to 5 p.m
    info@bergcold.com
    Monday to Friday from 8 a.m. to 5 p.m
    +49(0)176-70760936
    24h/day (no calls)

    Intercom DEEC GmbH
    Dieselstraße 11
    47228 Duisburg

    Do you have questions?

    Then please contact us right away. Our team of refrigeration and air conditioning experts will be happy to answer your questions.

    Customer service

    Should a problem arise, simply give us a call. We will help you quickly and unbureaucratically.

    FAQ - Frequently Asked Questions

    In our FAQ area you will find relevant information and assistance on products.